By accessing you agree to be bound by these terms, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. All materials contained in this site are protected by applicable copyright and trademark law .


Welcome to the Al-Jawaher Pharmacies website. Below are the terms and conditions that pertain to the terms of use and entry to the pages of the “Al-Jawaher Pharmacies” website or Below are the terms and conditions that pertain to the terms of use and entry to the pages of the “Al-Jawaher Pharmacies” website, or the words and expressions mentioned are given. In this Agreement, its specific meanings are as follows:

“ Site ”: Wherever mentioned in the agreement, it means “the distinguished Al-Jawaher Pharmacies website.” All pages, links, tools, and features emanating from the site and related to the services provided by it are considered an integral part of the Al-Jawaher Pharmacies electronic website.

“ Customer ”: means the party requesting the service from the “Website”, whether this party is a natural person or a legal person .

“ Agreement ”: means the agreement of the terms and conditions of use of the Al-Jawaher Pharmacies website, which includes all the terms and conditions explained to the customer and which govern and regulate the customer’s use of the Al-Jawaher Pharmacies website.


The customer acknowledges and agrees that his use of the site is considered an explicit and clear acknowledgment that he has read and understood the terms and conditions of this agreement and the method of using the site. It is also considered an express acceptance and agreement on his part to the terms and conditions of this agreement and responding to it, and he has full legal capacity. The customer’s use of the site is also considered an explicit acknowledgment on his part to abide by and respond to all the terms and conditions of the agreement and all the terms and conditions of Al-Jawaher Medical Services Company Limited. It is known to the customer that if he chooses the approval condition, the terms and conditions of the agreement are considered valid before the customer. 

About the site

This website is an e-commerce platform that allows Al-Jawaher Medical Services Pharmacies and its affiliated group to display and sell their products, and also allows companies and individuals to purchase a variety of products.


Registration terms:

1- You must be of legal age, which is 18 years, to be able to purchase products in your country of residence. The site has the right to cancel the account of any member who has not reached the age of 18 without notice, and is committed to liquidating his financial accounts immediately upon closing the account.

2- Be able to provide an address in the Kingdom of Saudi Arabia to deliver the products.

3- No person has the right to use the site if his membership is canceled by Al-Jawaher Pharmacy.

4- If any user registers as a commercial establishment, his commercial establishment shall be bound by all the terms and conditions contained in this agreement.

5- Every person who uses the site must adhere to all applicable laws and regulations regulating electronic commerce (commerce via the Internet).

6- No customer has the right to use one email and/or one mobile number to open more than one account for any reason, and the site management has the right to freeze the violating accounts and/or cancel these accounts or one of them, with the obligation to liquidate all operations related to the account before closing it and/or freezing it and/or canceling it without any responsibility on the site.

The customer acknowledges and agrees that in the event that he is proven to have violated Clause (5) above, the Al Jawaher Company website has the right to cancel any purchase or sale requests or any transactions carried out by the customer. In this case, the customer acknowledges and agrees that the website and Al Jawaher Company do not bear any responsibility.

Customer Obligations

When you use or access the Services, you agree to the following:

1- His responsibility to maintain privacy and restrict access to and use of his account and password, and agree to be responsible for all activities that occur under his account and password.

2- Agree to notify us immediately of any unauthorized use of his password or account or any other violation of the standards for safe use of the site.

3- Provide complete, true, accurate and current information about himself and his use of the Services as specified by us.

4- Not to disclose to others (except as required or specified by us) the user information provided to them.

5- Cooperate with requests from us to obtain additional information regarding his eligibility and use of our services.

6- He is not entitled to use the site’s services and carry out operations that are considered a violation of the regulations and laws in force in the Kingdom of Saudi Arabia and any other government agencies that have the authority to supervise and monitor local trade services and e-commerce regulations and provisions. If this is proven, the customer places himself within the scope of legal and personal responsibility and acknowledges that he bears full legal responsibility and acknowledges that no legal responsibility is incurred on the site and on Al-Jawaher Pharmacy.

7- The customer acknowledges that if his violation is proven, Al-Jawaher Pharmacy has the right to take all legal measures to confront him and demand the damages he sustained.

General Terms


1- We reserve the right to refuse to provide the service for any reason and at any time we deem appropriate.

2- You understand that your data (not including your credit card information) may be transferred unencrypted and may be subject to:

A- Transfer between different networks on the Internet,  

B – Changes in order to reconcile and modify them to suit the technical requirements of networks or devices connected to each other. However, credit card information is always encrypted before being transferred over the Internet.

3- You may not reuse, recreate, copy, sell, resell or exploit any part of the services or contents of the site, or use the service or access the service or data of any site users without obtaining permission. My book from us.

4- The headings used in this agreement are included as examples only, and are not limited to or affected by these terms.


Contraindications for use

In addition to the other prohibitions on use that we have reviewed in the Terms of Use, you are prohibited from using the Site or any of its contents:

1- For any purposes contrary to the law,

2- To incite others to commit or participate in any illegal acts.

3- To violate any international, federal, regional or local laws or rules.

4- To violate our intellectual property rights or the intellectual property rights of others.

5- To harass, abuse, insult, harm, defame, slander, disparage, threaten or discriminate against anyone based on gender, religion, race, sect, age, nationality or disability.

6- To publish false or misleading information.

7- To upload or transmit viruses or any other type of malicious software that can be used in any way to affect our main site or other sites linked to it or other sites or even the Internet in general.

8- To collect or monitor the personal information of others,

9- To send harmful electronic messages, to phish the information of others, to steal the information of site customers and refer them to another site, for social engineering, to crawl the network, or to steal information from the site.

10- For any purposes that violate morals or ethics,

11- To interfere with or circumvent any security features of the site or any of the sites linked to it, other sites or the Internet in general. Therefore, we reserve the right to suspend your use of the Site or any sites linked to it if you violate any of the foregoing prohibitions.

These terms of use and legal documents are subject to modification by us at any time. Your continued use of the Site following the posting of any change will mean your acceptance of these Terms of Use and the modified legal documents.